Privacy and SMS Data Use Statement

Last Updated: 4/17/2025

Consent and Communication

  • Explicit Consent: By providing your phone number, you expressly consent to receive automated or manual SMS/MMS messages from Snells Limbs & Braces of Shreveport, LLC for transactional, informational, or marketing purposes. Consent is not a condition of purchase.
  • Scope: Consent applies only to SMS/MMS and is separate from email or other communication channels.

Data Collection and Use

  • Information Collected: Phone numbers, opt-in/out records, message content, and interaction timestamps.
  • Purpose: To deliver messages, manage preferences, and comply with legal obligations.
  • Retention: Data is stored for 5 years post-opt-out or as required by law.

Opt-Out Mechanisms

  • Immediate Unsubscribe: Reply STOP to any message. Opt-out requests are processed within 10 business days.
  • Assistance: Reply HELP for support.

Disclosures

  • Sender Identification: Messages include Company Name, physical address, and contact details.
  • Costs: “Standard message & data rates may apply.” Excludes emergency services.

Third-Party Data Sharing

  • Restrictions: Phone numbers and consent records are never sold. Third-party vendors must adhere to equivalent privacy standards.

Security Measures

  • Encryption: Data is encrypted in transit and at rest.
  • Audits: Annual reviews ensure compliance with TCPA, and carrier guidelines.

Regulatory Compliance

  • Adheres to CTIA’s 10DLC registration, TCPA’s 1:1 consent rule (effective Jan 2025), and blocks prohibited content.

Contact Us

For questions, data access requests, or complaints:

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